Locksmith FAQ
Answers to the questions we hear most about lockouts, prices, rekeying and lock repairs.
If we don't pick up, we're most likely on another job or unavailable at that moment. Please email us at [email protected] and we will get back to you as soon as possible.
Questions
All questions
Are you really open 24 hours?
Yes. Rahiman Mobile Locksmith works 24 hours a day, 7 days a week, including weekends and public holidays.
How fast can a locksmith get to me in Newtown?
We are based on Missenden Rd, so Newtown and nearby Inner West suburbs are a short drive away. We give you an arrival time when you call.
How much does a lockout cost?
It depends on the lock and the time of day. We quote on the phone before we come out, so you know the price upfront.
Will you damage my door or lock?
We always try non-destructive entry first. Most house and car lockouts open without any damage.
What if you don't answer the phone?
If we don't pick up, we are most likely on another job or unavailable at that moment. Please email us at [email protected] and we will get back to you as soon as possible.
Can you change my locks after I move house?
Yes. We rekey your existing locks or fit new ones, so keys held by previous owners or tenants stop working.
Do you charge more for after-hours call-outs?
Rates can differ late at night, on weekends and on public holidays. We always tell you the price on the phone before we come out, so there are no surprises.
Can you come out in the middle of the night?
Yes. We work 24 hours a day, 7 days a week, including public holidays.
Will you need to drill my lock?
Not usually. We try non-destructive entry first, and most emergency lockouts open without any damage. If drilling is needed, we explain why before we start.
Do I need to prove I live there?
Yes. For everyone's safety we ask for ID or other proof that you live at the property once the door is open, such as mail, a lease or a bill with the address.
Can you open a deadlocked door?
In most cases, yes. Deadlocks take more time and skill, but they can usually be opened without damage.
I rent. Should I call my landlord first?
You can call us directly to get back inside. If a lock needs replacing, let your landlord or agent know, as they may need a copy of the new keys.
Will opening my car cause damage?
We use purpose-made automotive entry tools designed to open cars without damaging the door, window or paint.
Do you work on all cars?
We can open most makes and models. Tell us the make, model and year when you call and we'll confirm.
How quickly can you get to my car?
We are based in Newtown and give you an arrival time when you call. Nearby Inner West suburbs are usually a short drive away.
Is it cheaper to repair or replace a lock?
Repairs are often cheaper if the lock is in good condition. If it is badly worn or damaged, replacement is usually better value. We give you the options and prices before starting.
Can you match my existing locks?
Where possible we fit replacements that suit your door and existing hardware. We can also discuss matching other locks in the home.
Do you replace locks for landlords and agents?
Yes. We change locks between tenancies and after lost keys for landlords, property managers and strata.
How long does rekeying take?
Most residential locks can be rekeyed on the spot in a single visit.
Can several locks work with the same key?
In many cases, yes. If your locks are compatible we can set them up to work with one key.
Is rekeying as secure as new locks?
Rekeying makes old keys useless, which solves the most common security problem. It does not make an old or low-quality lock stronger, so we'll tell you if an upgrade is worth considering.
Can you work outside business hours?
Yes. We are available 24/7 and can schedule work before opening or after closing.
Do you service strata buildings?
Yes. We work on common doors, gates and other locks in strata and apartment buildings.
Can you change all our locks after an employee leaves?
Yes. We can rekey or replace your locks so former staff keys no longer work.
What is the best first upgrade for an older home?
A good deadlock on every external door, followed by locks on easy-to-reach windows, is usually the best place to start.
Can you fit digital locks?
Yes. We supply and fit digital and keyless locks for homes and businesses.
Can you upgrade locks in a rental?
Yes, though you should get your landlord's or agent's permission first.
Will I need a new lock?
Often not. In most cases we can remove the broken key and the lock keeps working.
Can you remove a key from a car door?
Yes. We extract broken keys from house, business and car locks.
Is this an emergency job?
It can be, if you can't get in or lock up. We're available 24/7.
Need a locksmith right now?
If we don't pick up, we're most likely on another job or unavailable at that moment. Please email us at [email protected] and we will get back to you as soon as possible.